Privacy Policy
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Privacy Policy

Last updated:

1. General provisions

This Privacy Policy (the "Policy") describes how we collect, use, store and protect personal data of users of this website (the "Site"). By using the Site and submitting any form, you confirm that you have read and agree to this Policy.

2. Data we collect

We only collect the data you voluntarily provide through our forms or messengers:

  • name;
  • email address;
  • phone number or messenger handle (Telegram, WhatsApp, etc.);
  • website URL;
  • description of your request or problem;
  • access credentials (admin panel, hosting) — only if you provide them voluntarily to receive our services.

We may also automatically collect technical data: IP address, cookies, browser type, device type, and time of visit — strictly to ensure the Site works correctly and to collect anonymous statistics.

3. Purposes of processing

Your personal data is processed for the following purposes:

  • responding to your request or message;
  • providing services you have requested;
  • concluding and performing a contract with you;
  • sending invoices, documents and service-related notifications;
  • improving the quality of the Site and our services.

We never use your personal data for third-party advertising and never sell it.

4. Legal basis

Processing is based on:

  • your explicit consent (given by submitting any form on the Site);
  • performance of a contract to which you are a party;
  • compliance with legal obligations applicable to us.

5. Storage and retention

We store personal data only as long as necessary to fulfil the purposes described above, but no longer than:

  • 1 year from the last contact — for requests that did not lead to a contract;
  • 3 years from the completion of works — for client projects, in accordance with applicable accounting and tax rules;
  • until you withdraw your consent.

After the retention period expires, data is deleted or anonymised.

6. Sharing with third parties

We may share personal data only with:

  • messaging services (Telegram Bot API, WhatsApp Business API) — to communicate with you;
  • hosting providers and backup services — to keep the Site running;
  • competent authorities — only when required by applicable law.

We never share data with third parties for marketing or commercial purposes.

7. Your rights

Depending on your jurisdiction, you have the right to:

  • request information about the processing of your personal data;
  • request correction, blocking or deletion of inaccurate or unlawfully obtained data;
  • withdraw your consent at any time;
  • object to processing and request data portability (where applicable);
  • lodge a complaint with a supervisory authority in your country.

To exercise any of these rights, contact us at the details provided in section 10.

8. Cookies

The Site uses cookies to ensure correct operation and to collect anonymous statistics. You can disable cookies in your browser settings at any time; however, some parts of the Site may stop working correctly.

9. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Contact

For any questions regarding this Policy or the processing of your personal data, contact us:

11. Changes to this Policy

We may update this Policy from time to time. The current version is always published on this page with the "Last updated" date at the top.